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Welcome to Marol Organics. By using our website (www.marolorganics.com) and purchasing our products, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our services.


1. Introduction

Marol Organics is a registered brand specializing in natural and organic hair care, beard care, and face care products. These Terms govern your access to and use of our website, services, and products, whether you’re browsing, placing an order, or interacting with our support team.


2. Acceptance of Terms

By accessing or using our website, you confirm that you are at least 18 years old (or using it with the permission of a parent or guardian), and that you agree to these Terms and all other applicable laws and regulations.


3. Use of Website

You agree not to:

  • Misuse or interfere with the operation of the site
  • Attempt unauthorized access to any part of the site or servers
  • Copy, modify, or distribute any part of the site or its content without permission
  • Use the website for any unlawful or harmful purposes

We reserve the right to suspend or terminate access if any misuse is detected.


4. Product Information

We do our best to describe and display our products accurately. However, due to screen differences and natural ingredient variation, product appearance may slightly vary.

Allergies and Sensitivities

All Marol Organics products are made with safe and natural ingredients. Still, users are advised to:

  • Read ingredient labels before use
  • Perform a patch test to check for allergies
  • Discontinue use if irritation occurs and consult a dermatologist

We are not liable for individual reactions to ingredients.


5. Orders & Payment

By placing an order, you:

  • Agree to provide accurate and complete information
  • Authorize us to charge your provided payment method
  • Confirm that you are the legal owner of the payment method used

Order Confirmation:

After placing your order, you will receive a confirmation via email or SMS. We reserve the right to cancel or refuse any order due to stock issues, payment failure, or suspected fraud.


6. Pricing and Availability

All prices are listed in Pakistani Rupees (PKR) unless otherwise stated. Prices are subject to change without prior notice. Product availability is not guaranteed and may be limited based on stock.


7. Shipping & Delivery

Shipping policies, including delivery timelines and charges, are detailed on our Shipping Policy page. Marol Organics is not responsible for delays caused by courier services, customs, or external factors.


8. Returns and Refunds

Returns are subject to conditions outlined in our Return and Refund Policy. Due to hygiene reasons, opened or used personal care products cannot be returned. Refunds, when approved, will be processed within 5–7 business days.


9. Promotions and Discount Codes

Discounts, vouchers, and promotional offers cannot be combined unless specifically stated. Marol Organics reserves the right to cancel or modify any promotional offer without prior notice.


10. Intellectual Property

All content on our site—including text, images, graphics, logos, and product designs—is the intellectual property of Marol Organics and is protected by copyright and trademark laws.

You may not reproduce, distribute, or use any content from our site without prior written permission.


11. Limitation of Liability

Marol Organics shall not be held liable for:

  • Any direct, indirect, or incidental damages resulting from your use of our site or products
  • Allergic reactions or misuse of products
  • Delays or failure in performance due to external causes

12. User-Generated Content

If you submit reviews, testimonials, or content via our site or social media:

  • You grant us the right to use, publish, and distribute your content for marketing
  • You confirm that the content is original and does not violate any third-party rights

13. Changes to Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with a new “Effective Date.” Continued use of the website constitutes acceptance of the updated Terms.


14. Governing Law

These Terms and Conditions are governed by the laws of Pakistan. Any disputes shall be subject to the jurisdiction of the courts located in Multan, Pakistan.


15. Contact Information

For questions or concerns about these Terms, please contact us:

📧 Email: info@marolorganics.com
📞 Phone: +92 321 6340356
🌐 Website: www.marolorganics.com

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